Collectively with North Somerset Council, we are carrying out hydraulic modelling to understand how water moves through Backwell during heavy rainfall and flood events. Computer models are useful, but they do not tell the whole story on their own. The first set of postal questionnaires have been sent to residents of Church Town, other areas will follow in the near future.

Your local knowledge is extremely valuable.

We are asking residents to tell us where they have seen water flow, pond, overtop, back up, or enter property (home and/or garden), and where drains, gullies, ditches, culverts or low spots have caused problems. This information will help us check whether the model reflects what has happened in reality and improve our understanding of local flood routes.

How you can help

Please complete this form when you receive it in the post even if you have not experienced flooding yourself. Knowing where flooding is not known to occur is also helpful. Alternatively you can complete the form below and send a photo/scan of the completed form and map to Floodriskmbx@n-somerset.gov.uk

Complete the Questionnaire  (If you would like a paper copy please contact the Comms@backwell-pc.gov.uk )

Mark up the Flood Map to show where flooding events or drainage issues have occurred

Confidentiality and data protection
North Somerset Council will treat the information provided through this survey as confidential. Information about flooding at your property, particularly where it can be linked to an address, individual or household, will be handled as personal information in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. The information will be used only to verify and improve the accuracy of the flood model and our understanding of local flood risk. It will not be published in a form that identifies you or your household. Access will be restricted to Council officers and any specialist consultants working on the flood model who require the information for this purpose and who are subject to appropriate confidentiality and data protection requirements. We will collect only the information needed for this work, store it securely and retain it only for as long as necessary. Further information about how North Somerset Council handles personal information, including your data protection rights, is available in the Council’s privacy notice: https://n-somerset.gov.uk/council-democracy/data-protection-freedom-information/data-protection/about-data-protection